FAQ

1. What products does Yew Xin Yuan offer?
Explore Yew Xin Yuan’s premium range of flower teas, revitalizing herbal soups, and healthy snacks, crafted to boost your well-being with natural, high-quality ingredients. Perfect for a modern, health-conscious lifestyle.

2. How can I purchase Yew Xin Yuan products?
Shop our exclusive flower teas, revitalizing herbal soups, and healthy snacks, online at http://yxyhealthtech.com or visit our Penang outlet for a hands-on experience. Enjoy the convenience of online shopping or discover our products in person!

3. Where is your Penang outlet located?
Visit our Penang outlet at [insert specific address here] to explore our full range of flower teas and herbal soups. Experience our products firsthand and get personalized recommendations.

4. Do you offer gift vouchers?
Yes! Yew Xin Yuan gift vouchers are perfect for gifting wellness. Treat friends and family to our flower teas and herbal soups. For details or to purchase, contact us at alice@yxyhealthtech.com.

5. What are your shipping policies?
We offer shipping across various locations. Check our website for shipping costs and delivery times. For any specific questions about your order, feel free to reach out to our customer service team.

6. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking information. Stay updated on your delivery status and know exactly when to expect your Yew Xin Yuan goodies.

7. What is your return policy?
Your satisfaction is our priority. If you’re not thrilled with your purchase, contact us within 14 days of receiving your order to discuss return options. Visit our website or contact customer service for more details.

8. Are your products safe and high-quality? Definitely! We’re committed to the highest standards of food safety and quality. Our flower teas and herbal soups undergo strict testing to ensure they’re both safe and delicious for our health-conscious customers.

9. How can I contact customer service?
Got questions? Reach out to our friendly customer service team at alice@yxyhealthtech.com. We’re here to help you with any inquiries or concerns you might have.

10. Do you offer any discounts or promotions? Yes, we run exciting discounts and promotions! Stay in the loop by subscribing to our newsletter or following us on social media for the latest deals and special offers.

11. Can I find your products in stores?
In addition to our online store, you can visit our Penang outlet to browse our range of flower teas and herbal soups. Enjoy a personalized shopping experience and discover our products in person!

12. Are your products suitable for everyone?
Our flower teas and herbal soups are made from natural ingredients. If you have specific allergies or health conditions, we recommend consulting with a healthcare professional to ensure our products are right for you.

13. How can I stay updated on new products and news from Yew Xin Yuan?
Stay connected with us for the latest updates! Subscribe to our newsletter and follow us on social media to get the scoop on new products, wellness tips, and exciting news.